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  1. John Talman

    💡Your BEST customer service advice is ...

    My dad ran a pool cleaning and maintenance business. My mom spent 20+ years building her own thing as an entrepreneur. And after 20 years of running my own businesses and working inside others, there’s one lesson that’s always stuck with me: It’s way too easy to forget what it’s like to be the...
  2. John Talman

    What is the greatest book on economics ever written and why isn't it Das Kapital (by Karl Marx, loser)

    If this is Luke’s first thread… his second will surely be, um, something.
  3. John Talman

    👋 Start Here: Introduce Yourself + Get to Know the Community

    So excited to have so many folks jumping into the community and introducing themselves here! Welcome all!!
  4. John Talman

    What will be Luke's first post....

    @hansluke
  5. John Talman

    👋 Start Here: Introduce Yourself + Get to Know the Community

    Hey Will!! Great to see you here!
  6. John Talman

    What will be Luke's first post....

    The anticipation is unbearable ... just waiting to find out what will be Luke's first contribution to this new community. Ready when you are @hansluke
  7. John Talman

    What is the best business advice you ever received?

    Good advice, for sure! What happened when you did get too big, too fast? I don't think he's joined us (yet) here on the forum, but Chris Caudy, who we also interviewed on the Good Contractor Podcast, had a similar feeling about some advice he received where an older mentor of his at one point...
  8. John Talman

    👋 Start Here: Introduce Yourself + Get to Know the Community

    Mary-Anne has arrived!! 🔥
  9. John Talman

    👋 Start Here: Introduce Yourself + Get to Know the Community

    Hell yes, Kevin has arrived! Good to see you, my friend!
  10. John Talman

    👋 Start Here: Introduce Yourself + Get to Know the Community

    SlimBrick is here! Hey Jessie! 👋 🤘
  11. John Talman

    💡Your BEST customer service advice is ...

    What’s Your Go-To Line When a Customer Is Being Difficult? We’ve all had those moments where a customer tests your patience — late pay, micro-managing, unrealistic expectations… Could be a calm, professional line you always go to or it could be something hilarious you only say in your head...
  12. John Talman

    ☕ Coffee, Energy Drinks, or… Something Else?

    Alright, let’s settle it. 👀 What keeps you running on the job site? Coffee (hot or iced?) Monster? Red Bull? Celsius? Or you one of those superhumans that drinks water? Be honest. What’s in your cup?