Conversation Changes

[Dan Johnson]

I want to send a request to remove the complete deletion and make it editable with a history option so we can go back on comments, this is how we have a paper trail so projects do not turn into a he said she said thing, it was the main reason we use the conversation area because it could not be manipulated

 

[Marlene C.]

Hi Dan, thanks for sharing this and for explaining why it matters. A clean paper trail is exactly what a lot of crews rely on Conversations for, so this is really useful feedback.

Here’s where things stand today. Editing and deleting comments rolled out earlier this month, with a few guardrails built in so the conversation stays trustworthy:

• Only the person who wrote a comment can edit it, and edited comments are labeled as edited.
• Deleting a comment doesn’t make it silently vanish. A note stays in the thread showing a comment was removed.
• Only Admins can delete someone else’s comment. Everyone else can only delete their own.

What we don’t have today is a way to view the previous version of an edited comment. I’ve passed your request along to the team that owns Conversations. Feedback like yours helps shape what gets prioritized. I can't make any promises, but I'll make sure this is on our radar.

In the meantime, a few ways to protect your paper trail:

1. Add a follow-up comment instead of editing. Encourage your team to post a new correction comment if a detail changes, so the original wording stays in the thread.
2. Keep the Admin role small. Admins are the only ones who can delete other people’s comments.
3. Update everyone’s app. The edited label and deleted note show up best on the latest version.

Here’s how it all works: Using the Conversations Hub