RETROACTIVE GOOGLE DRIVE SYNCE REQUEST

ShareeRCC

CoCam Community Legend
Oct 3, 2025
21
17
HI TEAM!

IS THERE ANY WAY TO MAKE THE INTEGRATION GO BACK TO THE BEGINNING OF OUR CONTRACT AND UPLOAD ALL PHOTOS TO THE INTEGRATED GOOGLE DRIVE/ COMPANYCAM FOLDER?

IT WOULD BE GREAT IF IT HAD THAT CAPABILITY.

THANKS!
 
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Reactions: Megan M.
Hey Sharee! 👋 Great question!

Right now the Google Drive integration is forward-looking only. Once you connect it, CompanyCam creates that root folder in your Drive and starts syncing new Projects and new photos from that point on. There isn't a retroactive/historical sync today, so older Projects from before you connected won't backfill on their own.

Here's the closest workaround in the meantime: you can pull older Projects down and drop them into your CompanyCam Drive folder manually. Open a Project → 3-dot menu in the top right → Download All Photos, enter your email, and you'll get a zip you can unzip straight into the matching folder in Drive. Full steps are here. Two tips that make it less painful: if you Tag your photos before downloading, you can choose for the photos to be named by their Tag instead of a random string, and big downloads now arrive in batches so you're not waiting on one giant export.

And yes, a historical sync option is absolutely on our radar — you're not the only one asking. I'll add your feedback to the request.

Thanks for taking the time to write this up! 🙌
 
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THANKS FOR THE QUICK RESPONSE. LOOKING FORWARD TO THE RETRO INTEGRATION.
ONE MORE QUESTION...
IF WE CONNECT WITH GOOGLE DRIVE NOW, WILL WE BE ABLE TO ADD THE PROJECTS PRIOR TO THAT WHEN THE RETRO INTEGRATION IS UP AND RUNNING?
 
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Hey Sharee,

I want to be honest with you here: retroactive sync is a request we've logged and that a lot of customers have asked for, but it isn't currently scheduled or in development. I don't have a timeline or details on what it would look like if we develop it.

But here's the part I'm confident about: connect now anyway. Every day you're not connected is another day of projects joining the "needs manual work" pile. Connect today and that pile stops growing — everything from here forward handles itself. If a retro sync does ship later, you'd be in the best possible position for it. And if it doesn't, you've still got the manual download-and-upload path for the older stuff, and a much smaller backlog to chew through.

I'll keep your request attached to the internal ticket either way. Thanks!
 
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