RETROACTIVE GOOGLE DRIVE SYNCE REQUEST

Hey Sharee! 👋 Great question!

Right now the Google Drive integration is forward-looking only. Once you connect it, CompanyCam creates that root folder in your Drive and starts syncing new Projects and new photos from that point on. There isn't a retroactive/historical sync today, so older Projects from before you connected won't backfill on their own.

Here's the closest workaround in the meantime: you can pull older Projects down and drop them into your CompanyCam Drive folder manually. Open a Project → 3-dot menu in the top right → Download All Photos, enter your email, and you'll get a zip you can unzip straight into the matching folder in Drive. Full steps are here. Two tips that make it less painful: if you Tag your photos before downloading, you can choose for the photos to be named by their Tag instead of a random string, and big downloads now arrive in batches so you're not waiting on one giant export.

And yes, a historical sync option is absolutely on our radar — you're not the only one asking. I'll add your feedback to the request.

Thanks for taking the time to write this up! 🙌
 
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Hey Sharee,

I want to be honest with you here: retroactive sync is a request we've logged and that a lot of customers have asked for, but it isn't currently scheduled or in development. I don't have a timeline or details on what it would look like if we develop it.

But here's the part I'm confident about: connect now anyway. Every day you're not connected is another day of projects joining the "needs manual work" pile. Connect today and that pile stops growing — everything from here forward handles itself. If a retro sync does ship later, you'd be in the best possible position for it. And if it doesn't, you've still got the manual download-and-upload path for the older stuff, and a much smaller backlog to chew through.

I'll keep your request attached to the internal ticket either way. Thanks!
 
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