Adding a status field would be a lot easier than using labels, especially when you want to use the labels for other things. Also, a date and time field: I know you got the time tracking, but let's say you give a customer an arrival window. You should be able to set that in the project not just in the notepade/description.
Both of these would go far for CRM integrations and hooking that up, especially if, for example, we're using Salesforce with CompanyCam. Yes, I'm able to utilize labels, but it would just be a lot cleaner and less messy with boards if you had a status field for complete, incomplete, canceled, etc., along with a start date and time field. That way, you could set a date and time and utilize those two fields to talk back to your CRM.
When the tech in the field either routes his job for the arrival window or updates the status, you could have a webhook fire back to your CRM, updating that as well. You guys have so many awesome features, and these two simple ones are missing.
Both of these would go far for CRM integrations and hooking that up, especially if, for example, we're using Salesforce with CompanyCam. Yes, I'm able to utilize labels, but it would just be a lot cleaner and less messy with boards if you had a status field for complete, incomplete, canceled, etc., along with a start date and time field. That way, you could set a date and time and utilize those two fields to talk back to your CRM.
When the tech in the field either routes his job for the arrival window or updates the status, you could have a webhook fire back to your CRM, updating that as well. You guys have so many awesome features, and these two simple ones are missing.