Hey everyone, I'm Shayla!

I'm a Support Manager here at CompanyCam, and I wanted to introduce myself since I'll be spending more time here in the community. I've been in customer support and leadership for a while now, but the part I love most is hearing directly from you, our customers who use this tool every single day.

Your feedback, the good, the frustrating, and everything in between, is what actually shapes how we build and improve CompanyCam. So consider me an open ear. Drop your thoughts, your workarounds, your wishlist items, whatever's on your mind. I'm here for it.

To kick things off: what's one feature in CompanyCam that saves you the most time on the job? I'd love to hear it, and if there's something that's driving you nuts, I want to hear that too.

Looking forward to getting to know this community!

Hi, We have recently signed up to Compnay cam for use by our Cosntruction Site teams. The software is working great but recently we had the need to get more data for each phone. All the phones ran fine with the increased data but one phone will not upload c900 videos and images. Despite us trying a number of possible solutions we have reached a point where we need help. These are critical images and videos from a large contract. can anyone please offer a solution. The message in the tool bar readsd `900 itmes upl;oading.....¬ when you go to `view` above each image/video it says `upload failed. Waiting to retry` Any help would be much appreciated

I’m using the API to list photos on a project:

https://companycam.readme.io/reference/listprojectphotos

I need to retrieve the tags associated with each photo, but the response from this endpoint does not appear to include tag data.

Right now, it looks like getting tags requires a separate request for each individual photo:
GET /v2/photos/{photo_id}/tags

This does not scale well for real projects. Many projects have hundreds of photos, and each photo may have multiple tags. To build a complete project photo/tag view, an integration may need to make hundreds of additional API requests just to retrieve tag data.

That creates performance issues, increases the likelihood of hitting rate limits, and makes tags difficult to use reliably in external integrations.

The Project Photos API already supports filtering by tag IDs, which suggests the tag data is most likely readily available server-side when querying project photos, it's just being discarded rather than included in the response. It would be very nice if the list photos API at least had the option to include tag data in the response, even if it's turned off by default.


Thanks for your help.

Hi All.

Who else here is using the CompanyCam Project Showcases feature?

• Any tips on utilizing this feature and also increasing SEO? It seems that separate, localized webpages increase SEO? tips from CompanyCam reps and also users welcomed!
• How is it getting up to speed with your projects? Do you have a goal for total number of showcases?

I am thrilled with how it has turned out on our website. We inserted a disclaimer that what is published on our website is not a comprehensive list of all projects - this allowed me the peace of mind to get going knowing that it won't ever be perfect but slowly adding showcases will only help us.

We are using the payment option in CompanyCam, which was a little rocky at first, but has improved. Since day 1 every user on our account gets an email about "You just got paid!", it would be nice if only certain users got this notification. Our installers in the field don't need to get these types of notifications, nor does some our backend office people.

Thought?

Currently CompanyCam wont let you access your Google Reviews on Mobile, I think this is a huge oversight. Anyone agree?

Hello,

We're just onboarding CompanyCam and wondering how other contractors are using User Groups to their advantage. What do you use them for?

I've seen them used for communication, but what other uses have you seen?

I just joined today and I love the photo + AI summary capability. But I am wondering if there will ever be a video summary capability? What I see that I can do now is just record video within the app and get the transcription on the project page, then I copy that transcription to Chatgpt and summarize it.

Just curious!

We’re just getting this thing off the ground, and that means you’re one of the first people to be here — which is pretty damn cool.

This thread is for YOU. Whether you’ve been in the trades 20+ years or just getting started, we want to hear from you. Doesn’t have to be long or fancy — just drop a few things so we can get to know who’s here.

Here’s a quick format to make it easy — just copy/paste and fill in:

• Name or nickname:
• Trade(s):
• Where you’re based:
• What kind of work you do:
• Biggest win lately:
• What brought you here / what you’re hoping to get out of this community:

Let’s get to know each other and build something solid here.

P.S. Even if you’re just lurking for now — say hey! This is a good place to break the ice.

New to forums? Here’s what you need to know to get started!

1. Set up a profile. Add a photo, pick a username, and tell us what trade you’re a part of!
2. Get to know some popular voices: Introduce Yourself Here!
3. Check out other users and follow your favorites: ex. John Talman, Good Contractor Podcast
4. Hop into the discussions!
   1. How did you get into the trades?
   2. Social media is tough...
   3. Coffee, Energy Drinks, or Something Else?
5. Don’t forget to start your own threads with questions, advice, recent wins, etc.!

John + CompanyCam Crew

Just created a google business page just from this. Thank you

Luke and I have chatted with more than 30 contractors on the Good Contractor Podcast over the last two seasons. Roofers, HVAC techs, landscapers, restorers, solar guys, a pond digger ... you name it.

Every conversation is different, but the patterns start to show up. The ones who are building something that lasts keep saying the same kinds of things, in different ways. So we pulled 35 of those lessons together into one place.

It covers mindset, hiring, customer trust, systems, money, leadership — basically the stuff that separates the contractors who are growing from the ones who feel stuck.

Not a sales pitch. Just the stuff we keep hearing from people who are figuring it out.

Worth a read if you've ever thought "am I the only one dealing with this?" (Spoiler: You're not.)

35 Lessons from the Good Contractor Podcast

Hey team! I wanted to reach out and get some hype from other business owners. What are your recent wins and stoke?! Any new developments or even new technologies applied that has streamlined your flow? I am always open to new ways to improve mine so I feel like putting it out there is always helpful.

For me, I have had some struggles with launching the name change of my corporation. Mostly with the email actually. I am trying to use Google Workspace for a shared email with myself and my assistant but I have tried and have failed at getting it going. Any tips are appreciated if you have any. But other than that, I am super happy with how everything else is going with it even though it's been a ton of work. Hopefully soon it will be settled into place.

We built CompanyCam’s Before & After feature because transformations tell the story better than anything else.


Just like this Before and After example



Now we want to see YOURS.

• Roofing tear-off → finished roof
• Kitchen demo → fresh remodel
• Landscaping blank slate → curb appeal
• Whatever your trade—share it!

Drop your best Before & After photo set in the comments. Tell us:

1. Trade / type of job
2. How long the project took
3. Biggest “whoa” moment in the process

We’ve been hearing from contractors that getting reviews isn’t as straightforward as people make it sound. Some say they text or email after the job, some add it to their invoice, and some say they’ve tried an app, but the cost wasn’t worth it.

If that’s you, and you’re already using CompanyCam, you’re in luck. We recently launched a feature that lets contractors send review requests to customers right from the app!

Basically, right after the job’s done, you can attach some photos, write a note, and send the request to the customer. Once they leave you a review, the review will automatically post and sync to Google.

I’m curious, has anyone here actually used the reviews tool yet?

If not, what’s your current process for getting reviews? Do you send a message after the job? Add something to the invoice? Ask in person?


More info on the tool if you’re curious: https://companycam.com/resources/blog/how-to-get-more-reviews-for-your-contracting-business

I was wondering if anyone could go over the integrations, particularly Jobber. The photos do sync, to the internal notes, but I am wondering if there is a way to also transfer other features automatically? Ie Checklists, To-Do Lists.

Am I able to create a checklist that doest require photos on every line? I really only need them at the end of many of my projects, but really would love to utilize this on the day to day tasks per project.

I have been a bit quiet the past few weeks, but it's because I had some big changes happening! I officially changed the name of my company and completely rebranded to The Lady Plumber Inc.! Realizing that growing my company, which was a dream at the beginning years, changed drastically over the decade and it made me want to be "right-sized" for the lifestyle that I didn't realize I wanted. But with this came a ton of work that I'm still plugging through.

I just wanted to put out my win for 2026! Let's hear what everyone else has been up to?

Anyone using the payments options in CompanyCam? We just started and its a great feature, but we have had several of our transactions get declined. Its a bad UX for the customer to say the least. I had high hopes for the this feature and to get a 2.5% transaction fee (on tap to pay) its a real money savor for us.

The API discussion board seems to have disappeared from the API documentation pages; has it been moved here?
Also, is any development work planned for the API? There are many system features missing endpoints; this limits our ability to fully integrate CompanyCam into our technology stack. Please don't refer me to your Zapier integration; the triggers and actions available there are very limited.

Hi Community.

Do you have a favorite, cost-effective CRM that integrates with CompanyCam?

CompanyCam is our most utilized digital tool, so my research is through that lens - finding a cost-effective CRM with a two-way CC integration. Our current CRM is nice but expensive and may actually have more functionality than we need.

Key functions I am looking for:

• contact management - "single source of truth"
• CompanyCam - two-way integration
• quotes feature would be preferred
• simple automation and workflows
• permissions
• simple customization features, list segmentation
• field service oriented
• sales opportunity management - nice but not required
• cost effective!

I am aware of this list: https://companycam.com/integrations. Curious if anyone has experience with any of these!

Thanks!

Unless I am completely missing something, I don't see a way to upload existing photos from a camera roll to a page under a project. Instead, you can only upload from that session.

The work around then becomes uploading directly to the project and then going through each page and manually adding them in that way.

Can we get an upload function directly from an existing phone camera roll to the page itself, without first loading into the project?

Hi All,
I am new to CompanyCam, so please excuse me if this has already been asked. I am trying to find a way to ping my managers when the tasks they assigned are completed by their teams. Is there a report I can run at the end of the day? Or is it best just to have the team tag the manager when they finish a list? What have you all found that works for you, so you or your manager knows what work was completed daily?

Will be posting the recording here shortly! In the meantime, what questions do you have?

Your recording and a copy of the Q&A will be here shortly.

What questions do you have in the meantime?

HI TEAM!

IS THERE ANY WAY FOR CC TO CONFIGURE THE PROGRAM TO FACILITATE A SEARCH THAT ENABLES YOU TO HIT THE BACK ARROW AND HAVE IT TAKE YOU BACK TO YOUR SEARCH RESULTS INSTEAD OF GOING BACK TO THE MOST RECENT PROJECTS LISTED?
FOR EXAMPLE, I SEARCH FOR A PROJECT AND IT SHOWS UP WITH 2 JOBS. I SELECT ONE OF THEM AND RESEARCH WHAT I'M LOOKING FOR...



BUT WHEN I HIT THE BACK ARROW TO RETURN TO MY SEARCH RESULTS TO LOOK AT THE OTHER PROJECT,



IT TAKES ME BACK TO ALL PROJECTS

THEN I HAVE TO DO A NEW SEARCH AND IT COMES UP WITH YET ANOTHER FORMAT



NOT HAVING TO DO SO MANY EXTRA STEPS WOULD BE GREAT!

THANKS, AND HAPPY FRIDAY!

SHAREE