Everyone's got one—that moment where everything went sideways and you learned a lesson the hard way.

I got to thinking about this when I heard Jarod Coffman's story about his first time leading a 20-person crew and what happened on day one (see the video below)

What's yours? What's a day or a moment you'll never forget?

Drop it below. Someone's gonna learn from your pain.

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On Fridays, I'll drop some great content that may help YOU or your business that came out each week. Whether it's a blog, webinar or podcast, I'll try to highlight several items to check out that could be of interest. I'll likely miss something, so if you want to see ALL of the content, hit up the Resource Hub and dig in.

Protect Your Business with Daily Logs: What to Record in Case of a Dispute

How to Protect Your Business from Liability on the Job Site

Class: How to Deliver an Elite Customer Experience (Part 1)

CompanyCam How-To: How to Create an AI Summary Page

CompanyCam How-To: How to Create a Daily Log

CompanyCam How To: How to Create a Progress Recap

In cutting some clips from the Good Contractor Podcast, it never ceases to amaze me how every few episodes we get on the "you're not charging enough" conversation.

I put an example from Paul Jamison below when he first started his business (see below for the clip).

Some have shared with me during interviews over the past few years that it sometimes came down to being afraid to have "the price conversation" with customers.

How often do you look at what you're charging? Are you changing prices each year? More often? Less often?

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Hey everyone,

In case you haven't seen it, we've built something to find and use our content MUCH easier.

The new CompanyCam Resource Hub: https://companycam.com/resources

It's a searchable digital library where you can find:

• Business growth strategies and operational advice
• CompanyCam tutorials and feature guides
• Industry tips and best practices
• Access to Classes, Webinars, etc.

No more hunting through multiple places to find what you need. Everything's organized and searchable in one spot.

Check it out and let us know what you think. We're always looking for feedback on how to make our resources more useful for you.

What topics would you like to see us cover more of when it comes to content you find valuable?

I always save email threads because it’s happened where I’ve had to go back and remind a client of what we communicated about. Right now I’m just copy and pasting them to my Jobber notes in each job.

I don’t like the disorganized nature of it. There isn’t a keyword search in the notes in Jobber, so you do have to read through the whole thread to find it.

Is there a better way? Is there a CompanyCam spot that would log it into Jobber?

We have 3 facets to our business, and two of them require inventory to be kept and tracked across 3-5 vehicles, 2-3 storage sheds, and 1 warehouse at HQ. We track over 100 SKUs from sensor probes to computer boards to refrigeration valves. We are testing out inFlow for the next two weeks and so far, are generally pleased with their user interface, and integrations. Does anyone else utilize a tracking system across a similar scope? Do you like it? Do you hate it? Has anyone used inFlow before?

Hey team!

Is there a way to delete multiple tags at the same time?

Quick question... Can the tags we create be autosorted so they're in alphabetical order?

Just wanted to share some awesome content from the amazing @Audrey Ashburner on the liability side of the biz and some great insight into protecting yourself and your business.

How to Protect Your Business from Liability on the Job Site​

https://companycam.com/resources/blog/how-to-protect-your-business-from-liability-on-the-job-site

​

Protect Your Business with Daily Logs: What to Record in Case of a Dispute​

https://companycam.com/resources/blog/protect-your-business-with-daily-logs-what-to-record-in-a-dispute

CompanyCam says I need to give permissions to use camera on my iPhone. I don't have an option that shows up to allow this anymore.

For context, I've been using the camera on the app for a while now. Is this an app update problem or an Apple problem? I saw the latest updates included "fixing" camera settings.

Just wondering how everyone tracks your expenses and bookkeeping stuff. I just adapted over the years as I learned more about business ownership, but curious as to how other people do it. I’m always up for improving so thought this would be a great place to ask.

Me personally I log all pdfs into Goodle Drive based per month, per business, per account, with separating misc receipts from suppliers.

I also add the name of seller, the job name, expense total, invoice number and date so they’re easily searchable if needed.

All files are shared with my bookkeeper & accountant monthly.

Our app is being redesigned (if you didn't know) so you can utilize our awesome features with more ease!

Tell us your thoughts

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Hey CompanyCam and Company!

I don't think the thread title articulates what I am asking for all that well. If anyone could kindly point me in the right direction of a new hire checklist that is strictly CompanyCam oriented, that would be great. We are in process of expanding and with some minor turnover I feel like I spend a couple of hours each week going over how to do basic functions like entering a new project. How to edit a photo after taking it, how to choose a photo tag versus a project tag.

Nonetheless, any insight is appreciated, come one come all, I will not be disappointed to learn how others are teaching their most valuable assets to use their most valuable assets throughout the course of the work day.

Ok I know some of us are content creators as well as multiple business owners. Right now I own 3 businesses and the paperwork is driving me bananas. Invoicing, job and profit tracking, transferring funds between businesses to organize hours and material spent on each due to having one single credit account at the suppliers.

I’ve been toying with the ideal of merging the companies into one incorporated company (my plumbing company is incorporated and content, and roofing company are separate sole proprietors), or at least merge the content and plumbing since a lot involves product and labour for both myself and my assistant. The roofing is just a small side. Challenging is an understatement. Not to mention the insane tax rate for sole props. I’m open to thoughts and ideas if anyone has done the same or has been in a similar situation??

Our product designers are working hard to redesign our app to work best for YOU.

Let us know what you think

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Whoa, we have 150+ members already! You all are amazing!

We just flipped the switch on a fresh new homepage at community.companycam.com. Here's what's different:

What's New:
Instead of landing in The Blue Room, you'll now see a live feed of ALL the hottest discussions across every forum—all in one spot. Think of it as your community command center where nothing gets missed. You can also navigate to new areas like "New" or "Hot" or "Following" to see content generated by your fellow users based on what is new, what is driving the most discussion or who you are following.



Want the OG Blue Room experience?
No problem! You've got options:
- Bookmark the direct link: community.companycam.com/forums/the-blue-room.2
- Use the Forums menu to jump anywhere
- Hit "Forum List" at the top of the new feed

PLUS: Trade Forums Are HERE!
Starting today, we're rolling out dedicated spaces for every trade. Plumbers talking plumbing. Roofers talking roofing. You get it. Find your crew and dive in.

The new view makes it stupid-easy to catch what's trending across the entire community. No more FOMO on conversations happening in other forums.

Let us know what you think! Drop your feedback right here or hit me up directly (via message here or at john.talman@companycam.com)

Is there a way to delete duplicate checklists?

We'll be posting the recording here shortly! Until then, what questions do you have?

Pro Tip: If you like this post, you'll get notified when the link is shared.

Let’s be honest, it takes a certain kind of crazy to walk away from a steady paycheck, health benefits, a pension, and 401(k)…

…just to trade it for stress, uncertainty, no consistent work, and no safety net.

And here we are.

Every one of us who left a “sane” path to start our own thing made a decision that doesn’t make logical sense to most people.

We chose the crazy path.

Most people won’t understand that we didn’t choose this because it’s easy.

Either way, When the stress hits, do you question it?
When you look around at people with benefits and security, do you wonder if you made the wrong call?

Walt Disney once sketched the future of his entire company on a napkin.
Studios, parks, licensing, characters, media, all connected, all feeding each other. Like an eco system.

That inspired me to create our own.

This is my flywheel, for our 5 year plan.
Every piece in here, from trade schools to disaster relief, HR services to supply chain, events to real estatse, connects to one mission:

Build people. Build systems. Build opportunity in the trades.
With Builders and Leaders.

I’m not trying to run a business that survives year to year.
I want a ecosystem that outlives me, one that pushes the skilled trades forward, from every angle.

How about you all? What gets you fired up? What is your vision?

​

Everybody says the same thing:
“Just buy a used truck, it’s cheaper.”

Yet, That same truck breaks down 3–6 months later.
Now your jobs are delayed. You’re borrowing vehicles from your spouse or rental.
You’re stressed out and behind on bills. And suddenly the “cheaper option” is costing you way more.

Here's my personal take:
You quit your job ... You are betting 100% on yourself, to care for your livelihood.
If you’re betting your whole future on this business — why risk it with a vehicle that might leave you stranded?

I hate blaming others, or the lack of accountability. So if I can control one variable — like my ability to show up to the job, that will pay me for my services... I’m going to do it.

But that's just my opinion. My hot take, What do you all think?

I created this visual for myself to follow and share whenever anyone is deciding to get a vehicle.