I spent 15 years in food distribution, and we always preached keeping a low stale percentage: product that went out of date. However, if that number was effectively zero, we were missing sales. If you are not pushing the envelope on price, you are missing profit. If you have 100% retention rate, you're not charging what you're worth. A good rule of thumb is to climb in increments. The first number of a cost is always the one that matters. There has to be a balance in what you charge, and how many people walk away. Most people don't think outside of $100 increments and the ones that do, think in $50 increments. $125 might as well be $145, for example. If you have a 15% increase in cost, you can afford to lose 10% of your customers. 100x125= 12500, 90x13050 in this example. Maybe you keep everyone, and then you're at even more money (and consider a higher number again), but you never know where that line is until you find some rejection.
. In our area we’ve been seeing an exponential rise in foreign workers in the industry to supplement the lack of workers locally. There have been definitely pros and cons. Of course jobs are actually getting done, and not all bad, however, some issues though due to lack of proper training and experience causing system failures (some dangerously so, ie. collapsing concrete slabs) in many high profile jobs in the city. It seems the smaller towns aren’t seeing it as much as the builds are smaller, not much commercial work and people tend to stick with smaller local companies for the residential and spec homes. But if the workers aren’t here, and the work load continues to rise, what other options are there?
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