Hey there! Thanks for sharing your feedback!

Here's where things stand today: CompanyCam doesn't have native Bluetooth pairing for 360 cameras like the Insta360, and drawing-set/floor-plan pin mapping for a full 360 walkthrough tour isn't available either. So you're not missing a hidden setting, but we've logged both with our product team as ideas we're aware of. I can't promise development or a timeline, but feedback like this (with a clear use case) helps us prioritize. Thanks for laying out the full workflow!

I'd also recommend keeping an eye on our News Center for product releases: https://intercom.news/companycam

That said, there's good news: depending on your plan, you can upload your Insta360 photos to a CompanyCam project, and our 360 Photo Viewer will display them correctly (no stretching/distortion), so your team can view and interact with them right from the web app.

To enable this for a photo, tap the Info Icon in your Photo Viewer for an individual photo, then toggle on the 360 Photo Viewer. I'll share a screenshot of what that looks like.

Appreciate you walking through your workflow in such detail. Feedback like this is what gets ideas like this moving.

Hey there!

Thanks for the feedback.

Are you using the CompanyCam Customer feature? If so, you can choose a Customer from the drop-down in the Project creation flow. I've included a screenshot below of what that looks like.



Customers are great for keeping every job tied to the right contact info without re-entering it project after project, and they work with our other sales features such as Boards, so you can see exactly where each customer's project sits in your pipeline. Read more here: https://help.companycam.com/en/articles/15327299-creating-and-managing-customers

As for your request regarding the QuickBooks Online integration: right now, new Customers, Sub-Customers, Estimates, and Invoices created in QuickBooks Online automatically create a matching Project in CompanyCam, and you can send photos from that Project back to QuickBooks Online, plus payments collected in CompanyCam sync over automatically. But creating a Customer or Project in CompanyCam first and having that push a new Customer record into QuickBooks Online isn't something we support today. I'll pass this along to our product team as a feature request.

Thanks again!

Hey Hayley, We are working on adding that right now and should be available here soon!

Hey, there!

Thanks for the feedback! I've passed along this feedback to our product team. Keep your eyes on our News Center for updates, big and small, to CompanyCam: https://intercom.news/companycam

Keep the ideas coming!

One thing I’ve been thinking about with the “you’re not charging enough” conversation is how contractors actually know when a price is enough. Raising prices is one thing, but if you don’t know the fully loaded cost behind the job, it’s still possible to raise the price and have less margin than you think. And a quote that looks fine initially can change pretty quickly when materials run over, labour takes longer, or the customer asks for a discount.

I’ve been testing a simple free calculator around this — you enter the job costs and target margin, then stress-test the quote against things like discounts and cost overruns. Full disclosure: I’m involved in testing it. There’s no signup or payment. I’m mainly trying to see whether contractors actually find this useful before taking it any further.

Hey, Cody! I sent you a PM!

Hey Maria!

Thanks for this one, it's a great call out. Right now, Collaborators are tied to individual projects, so there's no way to save a group of people and pull them into a new project without sending a fresh invite each time. If you're working with the same subs over and over, I can see how re-inviting them on every Project gets old.

We don't have a saved Collaborator list like you're describing just yet, but it's exactly the kind of thing our product team wants to see, so I've passed your request along to them.

Requests like this one genuinely help the team figure out what to build next, so thanks for taking the time to write it up. Keep 'em coming!

catalystelectric said:

I love the Invoice feature already. Here's my #1 request, though. Item quantities should allow decimal values, and allow less than one. Labor is the #1 line item we'd need it for, but for us as electricians, we'll bill partials for pulling lube, silicone, phase tape, etc.

Click to expand...

Hey, Decimals are supported on mobile so if you need to send an invoice with decimals please use mobile. We will update web today to support decimals. Thank you for flagging this!

Hi again!

We hear you on the urgency, and we've made sure this is with our product team along with your other note about photos in Proposal. And please let us know if you have any other suggestions! We want Proposals to be as smooth a process as possible for our Users.

Hi there,

Thanks so much for taking the time to share this! That's a really valid pain point, and we completely understand why jumping back and forth between the project and Proposals to edit a photo feels tedious, especially when you're trying to get something out to a client quickly.

I've passed this along to our product team. While I don't have a timeline to share right now, feedback like yours is exactly what helps shape what we build next, so it's genuinely helpful to hear how this fits into your workflow.

If anything changes on this front, we'll be sure to update this thread. Thanks again for flagging it!